I made an appointment for an oil change and a car wash (which wasn't done last time I had my car serviced because they forgot to do it) and arrived on time. The rep said it would be ready in 1 hour and 45 minutes. It took 2 hours and 15 minutes before I received my car back and while the exterior was pretty clean, the interior looked like it was hardly touched. I think the reps are nice, but the service is slow and not thorough.
David,I apologize for your last service visit being substandard. We try very hard to make every customer completely satisfied and sometimes don’t meet our standard. I have also sent you an email and would like you to read it. Again we apologize and want to earn your business. Have a great day and we hope to see you soon. Dan S
I came in because the engine like was on and that has not been resolved. It has come on on again. I also ending up paying for a service I did not come in for. I don't know what to do about the engine light coming on now, because it's obvious you aren't going to fix it.