Where to start..... my car is jacked up but I didnt buy it that way from them. Needed an oil change and air bags (baby steps:). I came to pay for the service and had to leave the car there, when I came back to pick it up the car was locked in the garage. No one in site... finally the manager from sales took the time to find out how to solve my problem with receipt, finally got into the garage to get my car. Forever thankful.