Confirmed Service Customer
They did a good job changing the oil in my truck. It was about 7500 miles since the last oil change. I asked them to check the rear brakes because they were making a grinding noise when I came to a stop. They called later and said the brakes were metal on metal. If they had done a multipoint inspection the previous time, like they claim they did, most likely they would have noticed the brake pads needed replacement. Because of their failure to do the inspection, the rotors needed replacement as well. That was an additional $600 expense. I declined to have Davis do the repairs, and went somewhere else.
Norman H.
SUGAR LAND,
TX
Business Response
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