Confirmed Sales Customer
The salesman that I dealt with, Sam, was wonderful. Not pushy at all, very personable and friendly. He kept us company while we waited for the managers and finance people to run my credit and do whatever else it is they do (i get that it was a Saturday but the waiting is pretty ridiculous!) The finance person I dealt with was also very nice, though I don't remember his name. Very professional and friendly. He seemed happy to answer any questions we had, even when I interrupted his, what I would call the automated-speeches explaining the paperwork. The manager, whose name I cannot remember, was a bit too in-your-face for my liking. I needed to run home to get a receipt for the title transfer for my trade-in (i live 2 miles away) and it almost felt as if i was being held against my will. The easiest solution was to give me the keys to MY car back so I could run home and grab the paperwork and come back, but it seemed as if he absolutely did NOT want me to leave the premises, which I get. You want to try to finish the sale and someone leaving might mean they wont come back. But after about 5 minutes of me telling him that I literally live down the street and will absolutely come right back, he went to talk to someone to see what other options we had. My mother, who was with me, went and found Sam and told him that we really didnt like the manager's attitude and that if he didnt give me the keys to my old car so we could go get the paperwork, that he might well and truly blow the whole sale. Miraculously, not a minute after Sam went to find the manager, they agreed to give me my keys back so I could run home. 10-15 minutes later, we came back and then there was another short wait until we were in financing. I want to reiterate - my salesman Sam was wonderful as was the finance guy.
Andrea G.
HOUSTON,
TX
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Sales Customer
From the easy to fill out online prequalifying application to getting the keys, my time at Davis Chevrolet was seamless. CJ, my salesman, greeted me w...
Confirmed Sales Customer
Fast transaction and just what car we wanted down to the trim level
Confirmed Sales Customer
Mr.Francisco made me feel comfortable and welcomed the whole time. As a first time buyer he made the whole process super easy. I will definitely recom...