852 Reviews Found
Confirmed Service Customer
The service was great, very professional and courteous. It didn't take long at all and I didn't have an appointment.
Jo V.
Houston
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Confirmed Service Customer
At the time of checkin I was greeted by Lauren. She was extraordinarily friendly and helpful. She checked me in quickly and provided me with an accurate wait time. I asked if the dealership could repair a window chip. While the dealership did not provide that service, she went above and beyond by finding a shop to reach out to. The reception area was clean and the check out process was quick. Overall great service!
Sharrissa S.
Houston
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Davis Chevrolet and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to your service advisor Neal C. here at Davis Chevrolet! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Confirmed Service Customer
Very pleased. Glad that the car wash was added to the service process.
Baris E.
Houston
Business Response
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
Confirmed Service Customer
They looked at the concerns I had. They did not charge me because they did not find anything. Really good customer service. They values their customers.
Rahul S.
Houston
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Davis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Confirmed Service Customer
John my service advisor was amazing. He toke care of me. Answered all my questions. Gave me a accurate time when my vehicle was gone be ready.
Charvis S.
Houston
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Confirmed Service Customer
Great customer service, Questions answered with no hesitation, very knowledgeable staff
Charles N.
Houston
Business Response
Hi, we are so happy to read such a great review about Davis Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Confirmed Service Customer
I was very happy the gentleman that attended me was very courteous and very very nice and he knew what he was talking about so I was very happy
Rosamaria A.
Pearland
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome weekend!
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Business Response
Hi, thanks for taking the time to leave a review. Feel free to reach out to us if you need anything. Have a wonderful day.
Confirmed Service Customer
I had an appointment, a problem at work made me have to come earlier. They didn't have a opening, but they worked me in soon as they could allowing me to make it to work on time.����
Yolanda E.
Houston
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Thank you again for choosing Davis Chevrolet and we hope to see you again. Take care!
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Confirmed Service Customer
I���ve really enjoyed working with Justin Isham these past 5 years. He is responsive, dependable and always acts with integrity. The personal touch makes a world off difference from any other new vehicles I���ve purchased.
Richard M.
Houston
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to your service Advisor Justin Isham, here at Davis Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Confirmed Service Customer
All was great. Only problem was service writer never called we had to call him after the truck had been there for 4 days.
Service S.
Houston
Business Response
Hello there, we appreciate you taking the time to leave us this feedback as we are always looking for ways to improve! We hope to be of service to you again in the future. Best wishes, Davis Chevrolet
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Service Customer
I found it cold and unfriendly and riddled with issues. They were unorganized on arrival and it went down hill from there. Time promised was missed by 3.5 hours and I had to follow up to find out if the service was done. No call no follow up from anyone. The payment system was another fiasco. Three people and a printer that needed a print cartridge replaced. After checking out waited another 15 minutes for them to drop off the car. They did not leave the car clean nor was it washed, and where the old sticker was they did not even clean that area, no paper mats just over all poor customer service. Just think that I purchased the car from this dealer shows how much they want repeat customers.
Gerald W.
Houston
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We truly value your time and opportunity to speaking with our director Dan S. on details regarding your last visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Confirmed Service Customer
I received no phone call when vehicle repaired for pick up. The following morning at 7:00a, Contacted service and was told the manager would call to address, no phone call from service manager, Ignored....Spoke with him when I picked up my vehicle he showed me his iPad where the auto call from a 800 number should have robo called and that he too placed a call to my phone number....no robo calls from an 800 number or Chuck Davis appear in my phone
Janice T.
Houston
Business Response
Janice L Thomas, thanks again for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Best wishes, Davis Chevrolet
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!