798 Reviews Found
Business Response
Hi there, thank you so much for your positive comments about Davis Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Davis Chevrolet! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
The service department did not correct the alignment issue on my vehicle. I needed to spend additional time calling back the Service Dept. and bring back my vehicle to remedy the issue.
Gregory F.
Houston
Business Response
We set a high standard for ourselves here at Davis Chevrolet, so we are extremely disappointed to hear that your experience with us was not a positive one. Thank you again for giving us the opportunity to address and correct your concerns.
Confirmed Service Customer
Workers was friendly and when I asked about the time frame it was spot on and they even sent me a text when my vehicle was ready
Sheriff B.
Houston
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Davis Chevrolet. We look forward to your next visit! Take care!
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
Confirmed Service Customer
Sales is great, I have purchased several vehicles from Davis Cheverolet same sales person each time Francisco. Service needs more customer service training. Not professional and the ladies at the payment window are not friendly. The gentleman at the parts department are very nice and helpful. I dont want to take my vehicle to several different places as to why i have returned for service but i dont feel good spending my hard earned money in that department.
Petra S.
Houston
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this honest review as we are always looking for ways to improve. We hope that you have a great day!
Confirmed Service Customer
Service resolved so quickly I was prepared for a long wait, but in less than one and a half hour, I was on my way!
Joyce H.
Houston
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Confirmed Service Customer
So i needed a oil change,showed up no appt. They told me I needed a appt. So I made one at 12:00 I showed up about 10:30. By the time I checked in made appt. It was close to 11:00. He said we can't get to your car till your appt. Time 12:00 I was prepared to wait awhile came prepared i received a text at 11:30 my car ���� was ready i was so excited ����. and surprised. THANK YOU FOR THE GREAT SERVICE ����.
Norma V.
Houston
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Confirmed Service Customer
Neal was excellent and very helpful. He gave me all the facts to make an informed decision and I really appreciate that.
Kristina S.
Houston
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to your service advisor Neal here at Davis Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Business Response
Hello, we really appreciate your feedback! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Confirmed Service Customer
It didn���t take all day, so that was the best part!
Frankie H.
Houston
Business Response
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Confirmed Service Customer
As soon as I got there I was seen by Christopher and I my car was immediately taken and he gave me an estimated wait time of a 1 hour and 15 minutes I got there at nine a vehicle is ready probably about 10:20 which was perfect timing because I had many things to do on that particular day I thank him for his excellent service and kindness
Douglas H.
Houston
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to your Advisor Christopher here at Davis Chevrolet! We hope to be of service to you again in the future. Best wishes, Davis Chevrolet
Confirmed Service Customer
My service tech was nice and informative.
Parris D.
Missouri City
Confirmed Service Customer
Employees are always extremely helpful and ready to help every customer.
Carol B.
Houston
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Davis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Confirmed Sales Customer
I was treated great, my sales person did all he could to help w all my expectations.
Ronald G.
Houston
Confirmed Sales Customer
I was charged for things I didn't want, I didn't got copies of my finance documents timely to review, I have about $4,000 of extra debt due to being charged for things "included" that were added to the vehicle price, unacceptable business practices. Trying to get thi resolved and my money back. Poor customer service.
Daniel Y.
Missouri City
Business Response
Thank you very much for your time today on the phone Mr. Yarritu, and for your feedback. Our apologies once again for any miscommunication that occurred with our business office while you were signing your documents. We're currently looking into exactly where the miscommunication happened and how to improve our processes in the business office moving forward, but I'm glad we could resolve the issue that you had and get the products that you did not want cancelled. If you have any other questions or need anything else moving forward, please do not hesitate to call me directly. Thanks very much for your business! David Johnston/New Car Director