At the time of checkin I was greeted by Lauren. She was extraordinarily friendly and helpful. She checked me in quickly and provided me with an accurate wait time. I asked if the dealership could repair a window chip. While the dealership did not provide that service, she went above and beyond by finding a shop to reach out to. The reception area was clean and the check out process was quick. Overall great service!
Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Davis Chevrolet and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
Hi, thank you for your kind review; we are happy to pass along your comments to your service advisor Neal C. here at Davis Chevrolet! Thank you again for choosing Davis Chevrolet and we hope to see you again.
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Thank you again for choosing Davis Chevrolet and we hope to see you again. Take care!
I���ve really enjoyed working with Justin Isham these past 5 years. He is responsive, dependable and always acts with integrity. The personal touch makes a world off difference from any other new vehicles I���ve purchased.
Hi, thank you for your kind review; we are happy to pass along your comments to your service Advisor Justin Isham, here at Davis Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I found it cold and unfriendly and riddled with issues. They were unorganized on arrival and it went down hill from there. Time promised was missed by 3.5 hours and I had to follow up to find out if the service was done. No call no follow up from anyone. The payment system was another fiasco. Three people and a printer that needed a print cartridge replaced. After checking out waited another 15 minutes for them to drop off the car. They did not leave the car clean nor was it washed, and where the old sticker was they did not even clean that area, no paper mats just over all poor customer service. Just think that I purchased the car from this dealer shows how much they want repeat customers.
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We truly value your time and opportunity to speaking with our director Dan S. on details regarding your last visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
I received no phone call when vehicle repaired for pick up. The following morning at 7:00a, Contacted service and was told the manager would call to address, no phone call from service manager, Ignored....Spoke with him when I picked up my vehicle he showed me his iPad where the auto call from a 800 number should have robo called and that he too placed a call to my phone number....no robo calls from an 800 number or Chuck Davis appear in my phone