I had a oil leak in my 2016 Tahoe. It was discovered that my oil filter was loose ... therefore, it was replaced, a long with an oil change. MY BILL WAS $150! "For an oil change"? Really? Never would I recommend this dealership to ANYONE. The prices are ridiculous.
Well the staff to me is always friendly and helpful. This pass time I feel even though everyone was polite the customer service fell of the track. No one is perfect but my car was in shop for 7/8 days and I would have liked to have been offered a loaner car from beginning and not to ask for one after the three days. I wasnt given an estimated time on my vehicle also courtesy update on the progress of my vehicle would have been nice. After the 7/8 days I still had to bring back next day cause my alignment was worse than when I brought it in. I'm so disappointed in the time my car was kept and the work not done properly. I spent $2,700. 00 in services. I will come back because of convenience and courteous of staff but expect more quality of repairs. That's the reason I use dealership and not small businesses. I value quality work and customer service. Thanks
Frank & Derrick are a wonder team! They worked diligently to get me approved for a 2019 vehicle. Also, the budget expectations that I wished to stay within(monthly) was met! I am more than great ful for these gentleman. B.G.