Customer Reviews

Had a appointment at 9 didn't leave until 12 because my advisor didn't put my appointment number in the window and because of that my truck didn't get fix until 11:30 and when I come to get my truck fix I don't have no problems I'm in and out but yesterday it was horrible

Pleasant

justin's usual great job

You guys started working on the truck doing a further break down I didn’t authorize and had me pay the hours worked on

I had appointment at 7am and Shuttle service. The shuttle driver arrived at 7:10 there were another occupants that he drop off first therefore I was late for work . I was not happy. I’ve use this service three times before and the shuttle service was always accurate.

Call ahead to find out about our warranty and was told still in affect. Came in and got truck checked out within a couple of hours.

N/A

5 Star

Prompt, courteous

I think the basics of the appointment were completed properly, however, I am used to other dealerships where the vehicle is cleaned after a service. My vehicle had all of the paper and plastic used by the technician(s) left inside. Additionally, there wasn't a fully streamlined process to retrieve my vehicle. This isn't prime customer service in my opinion. Perhaps contact other Chevrolet dealerships and find out how they practice customer service.

Great Experience

Knowledgeable service reps, work done well and on time. Only comment is in my experience they need to have a better system to keep track of wheel nut profile lock.once I found it on the floor behind front seats and once it was left on the running board.

Everything was right on time.

Service rep walked me through everything and was very courteous and helpful

It was fast with nice people to assist.

Your Staff were top notch. My Sales person Leslie White was a pleasure to work with. She was very friendly, polite and professional. This made for a great buying experience. Definitely earned my loyalty.

On Sunday, several lights on my dash came on indicating there was a problem with my car. I went online and discovered I was able to make a next day appointment at 6:30 am Monday for service. I arrived just before 6:00 am and Justin came out to greet me. As always, he was pleasant and cheerful. He knew I had arrived with a problem but assured me it would be taken care of as quickly as possible. He arranged for the shuttle to take me to work and pick me up, kept me informed on what was wrong with me car and had me back on the road in time for a late morning appointment. Great job by Justin (as always) and the service technicians at Davis Chevrolet.

Derrick and George were extremely friendly, courteous, helpful and not pushy. They made buying a new car enjoyable. I have been to other dealerships when I bought a new car several years ago and they were extremely pushy. Thank you both for making buying my new vehicle from you guys enjoyable.

Nice greeting by Desiree Browder didn’t take long this time for the service, but the cashier has a real bad attitude and bad customer service.

A complimentary car wash would have made it a 10.