Customer Reviews

Overall the service was good, but the waiting time until somebody came to me and took care of my case was too long. I made an online appointment, and yet had to wait 10+ minutes until somebody stepped out of their offices and came to ask. I would have expected some more proactive behavior on the agents, particularly given that they did not seem to be doing much when I pulled into the waiting area.

I arrived at the service dept at 7:45am, I was quoted that the tire would be delivered to the service dept at 10:30am. The tire did not arrive until 12:30 pm and then I had to wait for the tire to be installed.

Knowledgeable, courteous and professional personnel

The advisor was professional

it was amazing experience

My 2016 Silverado Z71 has been in service 4 times over the last three months. Justin has helped every step of the way. Thank goodness for extended warranty. Big fixes

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Went for an oil change . Service was done in a very timely manner. Pleasant environment. I will certainly have my oil changed and any other maintenance I need done at Davis Chevrolet.

Got an oil change. Less than an hour. Impressed.

They were quick getting to my car and so friendly.

Didn’t lie, got me into a new vehicle and wasn’t there a long time.

The time frame in which my oil change was performed exceeded my expectations. I love this dealership!

Service was great

My car was fixed sooner than expected.

From vehicle purchase to picking up an accessory, everything was smooth and reasonably fast!

I don't know who the GM is at Davis Chevrolet in Houston however, I must say. It is a direct reflection on a leader when the establishment is successful. I must thank Mr. Matthew Florentino for his outstanding customer service. Mr. Matthew Florentino said what he can do for me and did what he said he can do. Unlike other dealers, Chevy, Dodge and Ford, could not produce what they said they can. I went on 4 wild goose chases only to find out they did not have what they said they did, very dishonest and frustrating. Thank you Matthew Florentino and the management at Davis Chevrolet. I am 100% satisfied .

Good service

I visited the Service Department that morning for an oil change. The anticipated time was 1 hour and 45 minutes. That seemes a bit long for a simple oil change, so I made an appointment for later the same day. The manager ensured me the time would be shorter during my appointment; it was not. I actually waited longer for the oil change when I returned. (Deep sigh) I purchased my vehicle here and wanted to remain a loyal customer, but this is not the first time I've had an issue with the service here. I think I'll spend my money elsewhere.

Had a good visit this trip

The service was good. The young man who attended to me was very pleasant and helpful. He is new to the position and made a little mistake with my warranty; but his professionalism made up for my inconvenience. I will continue to take my vehicle to this dealership